Personnel Assistant (Site Leader)
Ellsworth AFB, SD Ellsworth AFB, SD Full-time Contract Full-time Contract $17.
94 an hour $17.
94 an hour PA II o The duties of military HR specialists are important and technically involved.
HR specialists are customer service professionals trained to counsel and advise Airmen, family members, and civilians concerning their entitlements and eligibility for a wide array of personnel programs.
HR specialists must be subject matter experts in their respective work centers.
They must be thoroughly familiar with core governing regulations and related directives that prescribe specific policy and procedures, as well as the interfaces between the automated personnel systems that support HR business processes.
HR specialists review incoming documentation, identify incorrect or incomplete source documents, advise supported unit commanders, coordinate with other installation service providers, and perform case management by communicating with various AFPC proponent offices.
HR specialists deliver briefings to individuals and groups, access and update multiple standard automated personnel systems simultaneously, perform research and make independent decisions, maintain workload information, and implement metrics to support performance-based quality control systems.
o The duties of the Personnel Assistant II (PA II) are to serve as a clerical expert in independently processing the most complicated types of personnel actionsperform tasks beyond routine clericalevaluate and consolidate information from various sourcesand provide guidance to lower level Personnel Assistants.
POSITION:
PERSONNEL ASSISTANT (EMPLOYMENT) II SCA:
01262 Minimum Experience / Education:
Requires functional training Description of Duties:
Serves as professional customer service specialist and achieves customer satisfaction by delivering military HR services in a professional, courteous, and timely manner.
Possesses skill-level 3 technical proficiency across the full spectrum of military HR functional areas.
Performs as subject matter expert within a MPE work center such as Customer Service, Automated Records Management Systems (ARMS), Awards and Decorations, Passport Administration, Personnel Systems Management, In & Out Processing, Identification Card processing and management, and Personnel Applications.
30% of time allocated to provide support for PCST in performance of duties related to PSM/CSA workload where the employee meets minimum qualifications to perform these functions.
Performs as HR specialist within a Civilian Personnel Element (CPE) that provides quality personnel support to commanders and appropriated employees.
Demonstrates in-depth subject matter expertise and extensive knowledge of related DoD and USAF governing directives, HR personnel policies, and base-level operating procedures.
Researches records, policy, directives, regulations and/or other military historical documents to verify accuracy of records or determine benefits eligibility.
Relies on experience and judgment to plan and accomplish goals.
Exercises creativity and latitude in executing delivery of HR services and decision-making on behalf of the Site Lead to include during times of the Site Leads absence.
Collects workload and develops and implements performance metrics used to measure work center performance against quality control standards.
Monitors customer satisfaction levels obtained via customer comments.
Reports all deficiencies to the PA II Site Lead and initiates corrective actions in a timely manner.
Provides input to the Site Lead regarding performance of subordinates to support the annual performance review process.
Conducts informal verbal counseling as required.
Expert in HR core competencies including handling complex customer inquiries via telephone and e-mail, and coordinating with supported unit administrative personnel, unit commanders, and other installation service providers.
Coordinates directly with AFPC and MAJCOM proponents regarding individual member actions and complex cases requiring AFPC approval.
Conducts detailed briefings and counsels members and family members on detailed HR procedures.
Processes DoD passports and visas, performs naturalization and citizenship actions, processes requests for transitional compensation for abused dependents, and name changes resulting from a change in marital status.
Accesses multiple automated systems such as MILPDS to update emergency documents (DD Form 93 and SGLI) and other member data elements.
Performs Transaction Register (TR) analysis as well as Management Assessment Products (MAPs) and takes corrective actions on issues within their purview.
Scans and transmits documents to the Air Force Personnel Center (AFPC), serves as Site Security Manager (SSM), Verifying Official (VO) or Super Verifying Official (SVO) for issuance of Common Access Cards (CAC) from the RAPIDS system, processes personnel applications, and manages publications, forms and files.
Proficiency required across a broad spectrum of HR major functions and mission-essential tasks, including a firm grasp of multiple, standard HR automated systems such as ARMS, MILPDS, MDCPDS, and DEERS/RAPIDS.
Upholds the highest standards of integrity, honesty, openness and professionalism.
Job Types:
Full-time, Contract Pay:
$17.
94 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Schedule:
8 hour shift Education:
High school or equivalent (Preferred)
Experience:
Leadership:
1 year (Preferred) Language:
English (Required) Work Location:
In person Expert in HR core competencies including handling complex customer inquiries via telephone and e-mail, and coordinating with supported unit administrative personnel, unit commanders, and other installation service providers.
Coordinates directly with AFPC and MAJCOM proponents regarding individual member actions and complex cases requiring AFPC approval.
Conducts detailed briefings and counsels members and family members on detailed HR procedures.
Processes DoD passports and visas, performs naturalization and citizenship actions, processes requests for transitional compensation for abused dependents, and name changes resulting from a change in marital status.
Accesses multiple automated systems such as MILPDS to update emergency documents (DD Form 93 and SGLI) and other member data elements.
Performs Transaction Register (TR) analysis as well as Management Assessment Products (MAPs) and takes corrective actions on issues within their purview.
Scans and transmits documents to the Air Force Personnel Center (AFPC), serves as Site Security Manager (SSM), Verifying Official (VO) or Super Verifying Official (SVO) for issuance of Common Access Cards (CAC) from the RAPIDS system, processes personnel applications, and manages publications, forms and files.
Proficiency required across a broad spectrum of HR major functions and mission-essential tasks, including a firm grasp of multiple, standard HR automated systems such as ARMS, MILPDS, MDCPDS, and DEERS/RAPIDS.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
94 an hour $17.
94 an hour PA II o The duties of military HR specialists are important and technically involved.
HR specialists are customer service professionals trained to counsel and advise Airmen, family members, and civilians concerning their entitlements and eligibility for a wide array of personnel programs.
HR specialists must be subject matter experts in their respective work centers.
They must be thoroughly familiar with core governing regulations and related directives that prescribe specific policy and procedures, as well as the interfaces between the automated personnel systems that support HR business processes.
HR specialists review incoming documentation, identify incorrect or incomplete source documents, advise supported unit commanders, coordinate with other installation service providers, and perform case management by communicating with various AFPC proponent offices.
HR specialists deliver briefings to individuals and groups, access and update multiple standard automated personnel systems simultaneously, perform research and make independent decisions, maintain workload information, and implement metrics to support performance-based quality control systems.
o The duties of the Personnel Assistant II (PA II) are to serve as a clerical expert in independently processing the most complicated types of personnel actionsperform tasks beyond routine clericalevaluate and consolidate information from various sourcesand provide guidance to lower level Personnel Assistants.
POSITION:
PERSONNEL ASSISTANT (EMPLOYMENT) II SCA:
01262 Minimum Experience / Education:
Requires functional training Description of Duties:
Serves as professional customer service specialist and achieves customer satisfaction by delivering military HR services in a professional, courteous, and timely manner.
Possesses skill-level 3 technical proficiency across the full spectrum of military HR functional areas.
Performs as subject matter expert within a MPE work center such as Customer Service, Automated Records Management Systems (ARMS), Awards and Decorations, Passport Administration, Personnel Systems Management, In & Out Processing, Identification Card processing and management, and Personnel Applications.
30% of time allocated to provide support for PCST in performance of duties related to PSM/CSA workload where the employee meets minimum qualifications to perform these functions.
Performs as HR specialist within a Civilian Personnel Element (CPE) that provides quality personnel support to commanders and appropriated employees.
Demonstrates in-depth subject matter expertise and extensive knowledge of related DoD and USAF governing directives, HR personnel policies, and base-level operating procedures.
Researches records, policy, directives, regulations and/or other military historical documents to verify accuracy of records or determine benefits eligibility.
Relies on experience and judgment to plan and accomplish goals.
Exercises creativity and latitude in executing delivery of HR services and decision-making on behalf of the Site Lead to include during times of the Site Leads absence.
Collects workload and develops and implements performance metrics used to measure work center performance against quality control standards.
Monitors customer satisfaction levels obtained via customer comments.
Reports all deficiencies to the PA II Site Lead and initiates corrective actions in a timely manner.
Provides input to the Site Lead regarding performance of subordinates to support the annual performance review process.
Conducts informal verbal counseling as required.
Expert in HR core competencies including handling complex customer inquiries via telephone and e-mail, and coordinating with supported unit administrative personnel, unit commanders, and other installation service providers.
Coordinates directly with AFPC and MAJCOM proponents regarding individual member actions and complex cases requiring AFPC approval.
Conducts detailed briefings and counsels members and family members on detailed HR procedures.
Processes DoD passports and visas, performs naturalization and citizenship actions, processes requests for transitional compensation for abused dependents, and name changes resulting from a change in marital status.
Accesses multiple automated systems such as MILPDS to update emergency documents (DD Form 93 and SGLI) and other member data elements.
Performs Transaction Register (TR) analysis as well as Management Assessment Products (MAPs) and takes corrective actions on issues within their purview.
Scans and transmits documents to the Air Force Personnel Center (AFPC), serves as Site Security Manager (SSM), Verifying Official (VO) or Super Verifying Official (SVO) for issuance of Common Access Cards (CAC) from the RAPIDS system, processes personnel applications, and manages publications, forms and files.
Proficiency required across a broad spectrum of HR major functions and mission-essential tasks, including a firm grasp of multiple, standard HR automated systems such as ARMS, MILPDS, MDCPDS, and DEERS/RAPIDS.
Upholds the highest standards of integrity, honesty, openness and professionalism.
Job Types:
Full-time, Contract Pay:
$17.
94 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Schedule:
8 hour shift Education:
High school or equivalent (Preferred)
Experience:
Leadership:
1 year (Preferred) Language:
English (Required) Work Location:
In person Expert in HR core competencies including handling complex customer inquiries via telephone and e-mail, and coordinating with supported unit administrative personnel, unit commanders, and other installation service providers.
Coordinates directly with AFPC and MAJCOM proponents regarding individual member actions and complex cases requiring AFPC approval.
Conducts detailed briefings and counsels members and family members on detailed HR procedures.
Processes DoD passports and visas, performs naturalization and citizenship actions, processes requests for transitional compensation for abused dependents, and name changes resulting from a change in marital status.
Accesses multiple automated systems such as MILPDS to update emergency documents (DD Form 93 and SGLI) and other member data elements.
Performs Transaction Register (TR) analysis as well as Management Assessment Products (MAPs) and takes corrective actions on issues within their purview.
Scans and transmits documents to the Air Force Personnel Center (AFPC), serves as Site Security Manager (SSM), Verifying Official (VO) or Super Verifying Official (SVO) for issuance of Common Access Cards (CAC) from the RAPIDS system, processes personnel applications, and manages publications, forms and files.
Proficiency required across a broad spectrum of HR major functions and mission-essential tasks, including a firm grasp of multiple, standard HR automated systems such as ARMS, MILPDS, MDCPDS, and DEERS/RAPIDS.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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